Please make yourself familiar with our terms and conditions

All bookings are subject to these Terms and Conditions. Variation to the Terms and Conditions may be made from time to time and if you agree to use any of our services you agree to our terms and conditions.

Our charges are set out on our website. You will be deemed to have accepted the charges of The Furry Crew Pet Services upon confirmation of your booking.

Proof of vaccinations are required plus worming and flea treatment.

Please note that any dog staying in our care  must wear a collar with the name and address including post code of the owner engraved or written on it or engraved on a tag, whether the dog is chipped or not.

It is the owners responsibility to ensure that hold their correct details as in the unlikely event that your dog is lost we would be unable to collect or retrieve if the details that we hold on file are not the same as those held by petlog.

You must ensure that your Pet is in good health and free from fleas and is adequately wormed. If we believe that your Pet is not in good health we reserve the right to seek veterinary advice on your behalf and you will be liable for the veterinary fees.

If it becomes necessary, your animal will be taken to a veterinary surgeon. You are responsible for any fees that are reasonably incurred during your absence or during the course of an assignment.

Owner undertakes to make full disclosure of any quality or characteristic which might make your dog not suitable for home boarding including behavioural or health problems, anti-social behaviour including aggression, incontinence/lack of house training or excessive loud barking/whining. Failure on the part of the owner to disclose any matter which might render owner's dog unsuitable for home boarding will be deemed a material omission amounting to a fundamental breach of our agreement.

All efforts will be made to contact the owner in the event of an emergency. We recommend owners provide us with a contact number of a trusted 3rd party should we be unable to make contact. However, we reserve the right to make decisions regarding your dog's health provided it is at all times acting in the best interests of the dog and on the advice of a veterinary surgeon. Owner is responsible for payment of any veterinary fees incurred by us.

Owner accepts full liability for any loss or damage cause by the dog whilst in the care of The Furry Crew Pet Services the Owner is financially responsible for any loss or damage to property or vehicle.


If you have a regular dog walking service you must give at least 24 hours notice to cancel or you will be charged in full. Occasional bookings of any description, including dog walking, will be subject to the normal cancellation charges

Your Pet

We cannot accept bookings for badly behaved or aggressive animals. We may terminate an engagement immediately if it is reasonably thought that a Pet is badly behaved or aggressive either towards humans, animals or property. You will be liable if your pet injures a third party, any property or any other dog.